A South African nursing sister in a grey uniform with maroon epaulettes, smiling.

Connecting South African healthcare

Safe, guideline‑driven care, wherever your patients are.

One clinical platform for nurses, pharmacies, retirement homes, workplaces and doctors: guideline-driven care, emergency checks and a doctor’s review, at a price every practice can afford.

I am a

  • 1,900+ doctor-reviewed consultations
  • Doctors agree 9 out of 10 times
  • No app required

How it works

Choose your profession to see what PRIME does for you.

A smiling professional nurse in teal scrubs with a stethoscope.

Clinical support in every consultation, and a doctor behind every case.

  1. Consult with confidence

    PRIME guides the history, examination, diagnosis and script from the South African guidelines, in 21 languages.

  2. Prescribe a wider range

    When a patient needs treatment outside your scope, the doctor reviews the case remotely and prescribes. The patient stays with you.

  3. Sick notes and paperwork, done

    Scripts, referral letters and doctor co-signed sick notes are drafted for you, and the bill is switched when you close the case.

  4. Support at every step

    A doctor reviews every case, and you can message them at any time. Our support team is one message away.

A nurse sitting with a patient in a bright clinic corridor, reviewing her notes.

A doctor behind every case

Every consultation follows the South African guidelines and runs 67 emergency checks. Then an HPCSA-registered doctor reviews the case remotely.

See the evidence
The PRIME 21-inch touchscreen on its stand in a bright clinic waiting room, showing a welcome screen.

No app required

Patients start their consultation on a 21-inch touchscreen in your waiting room, or on their own phone, in their own language. Full WhatsApp integration, and nothing to install.

See all features
PRIME at the centre of a network of nurse-led clinics, pharmacies, doctors, retirement homes, workplace clinics and patients.Nurse-led clinicPharmacyDoctorRetirement homeWorkplace clinicPatientPRIME

One network, connected care

Nurses, pharmacies, retirement homes, workplaces and doctors on one platform. Doctors build their own network, and every member gains from it.

About PRIME

Telehealth is growing fast. Get in safely.

≈20%projected growth a year in South Africa's telemedicine market, from 2026 to 2034. IMARC Group, 2026

Why it matters

Early results

Doctors agree 9 out of 10 times

When a doctor reviews a case, they agree with the diagnosis the nurse made with PRIME.

What nurses say

Thanks again for teaching me so much and turning me into a mini doctor.
Sr MotsisiProfessional nurse
The system is just perfect and helped me so nicely.
Sr MosolodiProfessional nurse

PRIME supports nurses, with remote doctor review, in:

  • Pharmacies
  • Retirement facilities
  • Nurse-led clinics
  • Occupational health clinics
  • Emergency rooms
See the evidence →

Trusted across South African healthcare

  • Arrie NelPharmacies
  • DoctorsHPCSA-registered
  • NursesNurse-led clinics
  • NG KerkRetirement homes

As seen on

  • Gold FM

Recognition

  • Nominated finalist, SA AI Finals 2026
  • Top 10, Aspen GIBS Route to Market 2026
  • Change the World cohort, 2025

Outside South Africa?

In another country? Request a pilot.

PRIME is built on South African guidelines. We are looking for clinic groups, pharmacies and care providers elsewhere to pilot it, and we will adapt PRIME to your country’s clinical guidelines and your language.

Request a pilot

Join the network

Find out what PRIME does for you

Choose your profession to see how PRIME works in your setting, and what it costs.