For retirement facilities
Bring the doctor to your residents.
PRIME gives your nursing team a structured assessment, diagnosis and prescription for every resident who is unwell, with remote review by an HPCSA-registered doctor for every case that requires one. Residents get quality care where they live, as soon as they need it.
R650 a month · R65 per doctor-reviewed script · No set-up costs

The bigger picture
South Africa is ageing, and care needs to come to the resident.
South Africa's older population is growing: about 6.1 million South Africans are now 60 or older, and their share of the population keeps rising. Older people live with more chronic conditions, take more medicines, and are more easily harmed by a delay in care.
Yet for many residents, seeing a doctor still means waiting for the next round, or a tiring trip to a practice. PRIME closes that gap: your nurses assess on site, and a doctor reviews remotely whenever a case needs one.
- 6.1 millionSouth Africans aged 60 or older, a share of the population that keeps rising.Source: Stats SA, mid-year population estimates 2024
- <1doctor for every 1,000 South Africans, most of them in cities and private practice.Source: World Economic Forum
- ≈20%projected yearly growth of South Africa's telemedicine market, to 2033.Source: IMARC Group
When a resident is unwell
From waiting for the round, to care the same day.
A resident who becomes unwell between doctor's visits, puts your team in a difficult position: wait, or arrange transport. PRIME gives you a better option.
Without PRIME
- The problem is noted, and the resident waits for the doctor's next visit.
- Or the resident is transported to a practice, often an exhausting outing.
- Notes are handwritten and incomplete, and chronic medication is easy to miss.
- Families phone for answers that the team cannot easily give.
With PRIME
- The nurse completes a structured assessment at the bedside, guided step by step.
- PRIME suggests the diagnosis and the guideline treatment, with danger signs screened.
- Whenever a case requires it, a doctor reviews the prescription remotely and edits or signs it off.
- A complete record of every assessment, so your team can answer families with confidence.
What it does for your facility
Quality healthcare, where your residents live.
- 01
A structured diagnosis, every time
Every assessment follows the same guided, guideline-based process, whichever nurse is on duty.
- 02
Remote doctor review
Every case that requires a doctor is reviewed by an HPCSA-registered doctor, who edits or signs off the prescription remotely.
- 03
Immediate access to care
Residents are assessed on site as soon as they are unwell, without waiting for a round or arranging transport.
- 04
Chronic medication carried through
Standing regimens are kept on every script, so nothing is dropped when a new problem is treated.
- 05
Danger signs screened
Red flags are checked at every assessment, with a clear answer on when a resident needs hospital care.
- 06
Peace of mind for families
A complete, structured record of every assessment, so your team can explain what was done, and why.
Remote doctor review
A doctor's oversight, without waiting for the doctor.
Your nurses remain the clinicians at the bedside. When a resident's treatment needs a doctor, PRIME sends the prescription and a structured case summary to an HPCSA-registered doctor, who reviews it remotely and edits or signs it off.
It brings a doctor's judgement into your facility for every case that requires one, at R65 per reviewed script.
- Structured diagnosis and prescription
- Remote review by an HPCSA-registered doctor
- Care on site, as soon as it is needed
Pricing
Simple, predictable pricing
One monthly fee for your facility, and a small fee only for the scripts a doctor reviews. No set-up costs, and nothing to install.
- No set-up costs
- Doctor review only when required
- Runs in the web browser
Getting started
Start in three steps
- 1
Register at primeclinic.app
Register with your nursing team's professional details. PRIME runs in the web browser, with nothing to install.
- 2
Set up your facility
Add your nurses' SANC numbers and signatures, and your facility's details for scripts and letters.
- 3
Assess your first resident
Let PRIME guide the assessment from history to prescription, with a doctor's review whenever a case requires one.
Your questions, answered
Does PRIME replace our visiting doctor?
No. PRIME supports your nursing team between visits and brings a doctor's review to the cases that need one. Your existing doctor relationships continue.
Who reviews the cases?
An HPCSA-registered doctor, who reviews the prescription and a structured case summary remotely, and edits or signs it off.
Is residents' chronic medication included?
Yes. Standing regimens are carried through on every script, so nothing is dropped when a new problem is treated.
Can residents speak in their own language?
Yes. PRIME works in 21 languages, including all 11 official South African languages.
What does PRIME cost?
R650 a month, plus R65 for each script a doctor reviews, excluding VAT. There are no set-up costs.
Start today
Give your residents quality care, where they live
Register at primeclinic.app and assess your first resident with PRIME today.
R650 a month · R65 per doctor-reviewed script · excl. VAT · Questions? Talk to us

