Evidence for retirement facilities

A doctor’s review, without waiting for the doctor

Care homes that can reach a doctor remotely can treat more residents where they live. The research, and our own results:

PRIME’s own results

  • 9/10times, the reviewing doctor agrees with the diagnosis the nurse made with PRIME
  • 1,900+doctor-reviewed consultations so far

The research

What the studies show

  • Market · 2026

    Telehealth is growing fast

    South Africa's telemedicine market is projected to grow about 20% a year from 2026 to 2034, to more than five times its 2025 size. PRIME is how you take part safely: guideline-driven, checked for emergencies, and reviewed by a doctor.

    IMARC Group, 2026
  • Care homes · 2014

    Remote doctor cover in care homes

    In a controlled study of 11 US nursing homes, switching after-hours doctor cover from on-call to telemedicine could reduce hospital admissions. The savings were seen in the homes that used the service most.

    Grabowski and O'Malley, Health Affairs, 2014
  • South Africa · 2024

    6.1 million South Africans aged 60 or older

    A share of the population that keeps rising, and that needs care close to where people live.

    Stats SA, mid-year population estimates 2024
  • Primary care · 2014

    Nurse-led care: higher satisfaction, fewer admissions

    A meta-analysis of randomised trials found higher patient satisfaction with nurse-led care, and fewer hospital admissions and deaths, though the effect was weaker in the highest-quality trials.

    Martínez-González et al., BMC Health Services Research, 2014
  • Decision support · 2020

    Clinical decision support improves care

    Across 122 trials and more than 1.2 million patients, computer decision support increased the share of patients getting the recommended care, with small to moderate gains.

    Kwan et al., BMJ, 2020

Regulation

Built to South African standards

PRIME was developed according to the guidance South Africa's health regulators have issued on artificial intelligence in medicine. These are the documents we work to:

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